// IF AGENTS ARE AVAILABLE SALES:
  function agents_available() 
  {
   document.getElementById('smartbutton').innerHTML = '<table border="0" width="100%" cellspacing="0" cellpadding="3" align="center" bgcolor="#FFFFFF" class="med" style="margin-top:5px; margin-bottom:5px;">' +
                                                        '<tr><td bgcolor="#034383" align="center" style="border: 1px solid #000"><span style="color:#fff;"><b>Instant Answers</b></span></td></tr>' +
                                                        '<tr>' +
                                                         '<td style="border-width:0 1px 1px 1px; border-color:#000; border-style:solid;">' +
                                                         '<a href="" onClick="window.open(\'https://admin.instantservice.com/links/6385/25820\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;">' +
                                                         '<img src="https://www.boats.net/hostedstore/templates/boats_1/images/nav/instantanswersactive.png" border="0" align="left" valign="middle">' +
                                                         '</a>' +          
                                                         '<h2>Agent Online</h2>' + 
                                                         'Click ' +
                                                         '<a href="" onClick="window.open(\'https://admin.instantservice.com/links/6385/25820\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;">' +
                                                         'here' +
                                                         '</a>' +          
                                                         ' to chat with a customer service rep now.' + 
                                                         '</td>' +
                                                        '</tr>' +
                                                       '</table>';
   return true;
  }
  // " IF AGENTS ARE NOT AVAILABLE SALES:   
  function agents_not_available() 
  {
   document.getElementById('smartbutton').innerHTML = '<table border="0" width="100%" cellspacing="0" cellpadding="3" align="center" bgcolor="#FFFFFF" class="med" style="margin-top:5px; margin-bottom:5px;">' +
                                                        '<tr><td bgcolor="#034383" align="center" style="border: 1px solid #000"><span style="color:#fff;"><b>Instant Answers</b></span></td></tr>' +
                                                        '<tr>' +
                                                         '<td style="border-width:0 1px 1px 1px; border-color:#000; border-style:solid;" align="center">' +
                                                         '<h2>Agent Unavailable</h2><b>Chat Hours</b><br />Monday - Friday 8AM - 9PM<br />Saturday 8AM - 4PM EST' +          
                                                         '</td>' +
                                                        '</tr>' +
                                                       '</table>';
   return true;
  }