Parts Only

We understand certain situations may arise where an order or parts off an order need to be canceled. Boats.Net works extremely hard to fill orders in the shortest amount of time possible. Therefore, we ask that you notify us as soon as possible by sending an email to parts@boats.net. You may also click on the Live Support Button below as well.

All orders canceled may be subject to a 20% restocking fee based on the specific parts ordered. This fee is based on 20% of the merchandise value. We will work hard to accommodate all customer needs, however, if the order has already entered the shipping process then it will be subject to these fees.

Why is there a restocking fee? There are two reasons for these fees: the shipping fee we encounter due to returning the unwanted part to the manufacturer and the cost of the restocking fee the manufacturer charges us. Boats.Net does absorb the shipping cost but we pass a portion of the restocking fee that the manufacturer charges us to the customer.

Will I be charged the restocking fee if I am changing the part to the correct one? You will not be charged a restocking fee for replacing the part or parts with the correct items needed, however, there are some exceptions (lower units, powerheads, gear cases, top cowlings, etc.).

How long do I have to cancel an order without being charged a restocking fee? Once the order enters the shipping process the order is subject to restocking fees.